Monday, April 29, 2013

Steps To Repair A Microsoft Mouse


A computer mouse allows you to move the cursor on the screen with ease. The mouse helps the user to select, open applications with ease. It can be annoying when your mouse is not operating correctly. How to fix the problems with your mouse? Follow the steps below to troubleshoot your Microsoft mouse with ease.  

Microsoft repair instructions to fix Microsoft mouse

Check the battery status if you are using a wireless mouse. If the battery levels have fallen, replace the batteries. Usually mouse batteries will last for long, but once it starts fading off, it will deplete at a faster rate. A jumping cursor can often notify you about this issue.
Sometimes faulty USB port connections can also affect the mouse’s performance. A jumping cursor may also result from a faulty USB connection port. Try reconnecting the mouse into a new port. This will fix the issue if the problem was with the port.
Keep the mouse surface and mouse pad clean. Excess debris and dust on the pad can cause issues. It can prevent the mouse from working properly. Debris and dust in excess can prevent the mouse roller from working well, thereby compromising the mouse pointer movement. Use cotton cloth or a soft cloth to dust off the dirt and excess debris. You may also use isopropyl alcohol to remove the dust off the mouse surface completely. Clean the entire surface and allow it to dry before proceeding.
Launch the Start menu. From the Start menu, click on the label that reads My Computer.  From the My Computer window, select the label that reads Properties. Wait for your system to launch the Properties window. From the Properties window, select the Hardware tab. Scroll down the hardware tab and select the label that reads Device Manager. Scroll down the list until you find the mouse entry in the list of hardware devices. Right click and select the label Update Driver from the menu. This will make the browser search for the most up-to-date driver update.
Click on the Start orb placed on the bottom left corner of the desktop home screen. From the pop up, select the label that reads Control Panel. Double click the Mouse label. This will launch the Mouse Pointer settings tab. Set the desired mouse speed.
Follow the above Microsoft repair tips to fix the issues with your mouse pointer. For more support and help on the same, feel free to drop into our tech blogs and forums.

Monday, April 15, 2013

Why Windows Xp Computer Fail To Start Successfully?


When Microsoft first launched the Windows XP operating system, there were a lot of issues with its different applications and features. Realizing that this needed to be fixed, Microsoft later introduced various Service Packs and updates, which fixed most of Windows XP’s problems, making it a very popular OS among household and professional circles.
Microsoft is very keen on providing the latest updates and patches to Windows users, so that they get the best of user experience possible. But despite all this, users may still find problems while using their Windows computers. Sometimes your computer may fail to start successfully. At these times, Windows stops loading, making it impossible to login to the OS. There could be several reasons behind this. The below mentioned Windows XP Support guidelines list a few reasons as to why your computer fails to start successfully.

Corrupted Windows Registry

Windows keeps detailed information about everything that is installed on your computer, in a database called Windows registry. The Windows registry keeps getting updated whenever you make any changes in your computer. But if any of the registry file get corrupted or damaged, it will affect your system stability badly, sometimes making Windows fail to load. Use a good system registry tool to repair such registry errors. For the healthy functioning of your computer, Windows registry has to be maintained well.

Problem with the boot sequence

During the normal boot sequence, Windows usually loads Master Boot Record (MBR), partition tables, the boot sector and the NTLDR file. If one of these elements is damaged or corrupted, Windows XP will fail to load, and won’t start successfully. In such a case, you need to replace those damaged files. You can use the Windows XP installation CD to perform the repair, and replace the damaged files with working ones.

Check whether there is a disk in the drive

If you have unintentionally left a disk in your computer optical drive, Windows will then scan the disk for startup information. If it is other than the XP installation CD, Windows will stop the scanning and will load afterwards. However, it the disk is scratched or dirty, the scanning will go on forever, stopping Windows from loading. Simply remove the disk and reboot your computer to get it working again.
In case you find it hard to fix any such issues, get Windows XP support from the Microsoft tech team, and get your problem fixed at the earliest.

Monday, April 1, 2013

How To Retrieve A Lost MSN Password?


Though a beginner at using a computer, I hold an MSN email account for sending and receiving emails. I already think this email reader platform is more secure than similar programs existing within the system market. In order to prevent unauthorized access to my account, I utilize the password protection feature in MSN Messenger. Unfortunately, I forget the assigned password, and this makes me incapable to access my MSN account. This is where I  spent time thinking what to do. Not for long though; I invoked the Windows Online support team and reported my issue. Detailed below are the instructions provided by them for retrieving a lost password in Windows Live Messenger.

Guidelines to follow


  • Visit the Hotmail.com website and click on the link marked Forgot your password? Normally this link is located at the right-hand side of the MSN login window. As soon as you click that link, a new window gets displayed, and you have to input your MSN Messenger ID there. When done, click OK.
  • Then you can see a captcha at the lower part of the window. Type the characters that you see in the box without any mistakes. This is to help Windows Live Messenger to verify your password request and also prevents unauthorized axis to the MSN email account. When finished, hit the Continue button.
  • Input an email address where you wish to send the new password. Now go through the Password reset instructions, to perform the retrieving action smoothly. 
  • Now login to you alternative email account, and check your Inbox to locate the email message with the subject entitled Reset your Windows Live password. When done, open the particular email messages and click on the provided link in the email message. Now you will be redirected to a new window where you can assign a new password for your MSN account.
  • Type a new password in the password field. You have to retype the password again for confirming it. When done, hit the Continue tab.
  • Now select a question and answer, and this will help you to retrieve the password when you fail to remember it. When done, click the Continue tab to finish the retrieving process.

By following the above instructions, you can easily retrieve a lost password in MSN Messenger. For more information on MSN features and functions, visit the Windows Online Support website.