Tuesday, July 30, 2013

How To Resolve Issues With Opening Of Word Attachment In Firefox

If speed and security are your key concerns while working with a web browser, then installing Mozilla Firefox as your default browser will help a long way in allaying those fears. Mozilla Firefox is one of the most widely used web browsers across the globe, as it comes with many advanced functions making it one of favourite choice among both office as well as home users. Mozilla Firefox comes bundled with a number of variety features and security patches that will help you in experiencing an improved browsing experience. Nevertheless, the browser is not without its problems. Even though there are many security features incorporated to the Firefox browser, users often complain about their computer systems being vulnerable to attacks from viruses and other malwares.

Well, here in this post, we will discuss about one of the oft encountered Mozilla Firefox problems and steps to fix the issue. When you try to open a Word document attachment in an email, sometimes the document might fail to open up or it might try to open with another program like Open Office. According to our support team, this issue is caused because Firefox settings are configured in such a way as to not open document attachments using the Word application. This issue can be resolved very easily by changing the downloading actions. Given below are some instructions that will help you in doing the same.

Instructions from Tech Support

  • To begin the procedure, you need to launch the Mozilla Firefox web browser on your computer. Now, in the Mozilla Firefox window, click on the “Firefox” option located at the top of the browser window.
  • Next up, you need to click on the option that is labelled “Preferences” and then select the “Applications” button from the top of the dialog box.
  • Once you do that, you need to click on the option that reads “Microsoft Word Document” located beneath the “Content Type” heading.
  • Following which you need to click on the option labelled “Use Microsoft Word in Firefox” listed in the drop-down menu below the “Action” heading.
  • Finally, end the procedure by pressing the “OK” button.

That was some information about opening Word attachments in Mozilla Firefox email. These are easy instructions and you will be able to finish the procedure in a matter of minutes. If you encounter any such Mozilla Firefox problems, please get in touch with our tech support team.